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1.3

I looked online to see if ROMWE was a scam, it said no, so I ordered, items arrived, 3 of the 4 items needed to be returned.

It said on the website that it can be returned, they tell you what you need to do which is to contact them, and they will refund you.

The problem is there is nowhere to actually find a contact, the only contact that you can have is with a robot who is answering your questions (very badly, because it didn't help at all in this process). Then they said you need to ask for a return label (that you have to pay by the way) but there is no place on the website to ask for this return label or even an address to return your items (they say on the website that the address on your package is not the same as the return place). Anyway BIG scam cause now I'm stuck with 3 items I don't want, thankfully it was cheap.

will never order again on this website.

Monetary Loss: $23.

Preferred solution: Full refund.

Romwe Pros: Cheap.

Romwe Cons: Probably a scam, Money back, Cannot unsubscribe, Cannot return items, Awful customer service.

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