Romwe - NOT VERY SATISFIED
I've bought clothes on a gift card from this website, but when I use the same card carrier, it says "This card cannot be verified." I've called who knows HOW many numbers and not ONE was helpful! I wish that customer service actually SERVICED the customers and not just say "Sorry, our website doesn't allow that." OR "It doesn't work like that." I find it RUDE!
They don't even bother to help! And when I think I'm getting somewhere, they just hang up! Each card I have used says that only works in the US, but the first card I tried worked! Now I know I don't have that kind of luck when it comes to stuff like this.
Hoping the New Year would be different, it has left me FRUSTRATED and DISSAPOINTED! I HOPE this website improves in the future so I can use whatever gift, credit, or debit card I want! Overall, it was terrible.
I can't say the same about OTHER websites. But on the bright side, I do love their clothes, but sizes are ALSO a lie.
Reason of review: Poor customer service.
Monetary Loss: $77.
Preferred solution: Let the company propose a solution.
Romwe Pros: Clothes.
Romwe Cons: Costomer service.
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Comments
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Worst online order I have ever ever seen and used I will change my opinion once someone helps me NOW!!!!!