Product: Romwe Shipping Service Clear all filters (136 of 136 reviews match)
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Romwe - Late delivery

i haven’t received any items i have order and if it’s not gone shipped then i need a refund
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Review
#1653615 Review #1653615 is a subjective opinion of poster.
Service
Romwe Shipping Service
Pros
  • Clothes
Cons
  • Bad refund messed my order up slow shipping
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Deliver product or service ordered
Tags
  • Romwe Messenger Romwe Chat

Romwe - Did not receive purchase.

1.8
Details
I purchased $60+ worth or items and did not receive them. I checked my tracking number on the app and it says that my items are held in a post office by customer request. I never requested this. The company did it on their own. There are multiple post offices in my area and I do not know which one has my items. There is no customer service number to contact for Romwe. I am very disappointed.
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Review
#1653111 Review #1653111 is a subjective opinion of poster.
Service
Romwe Shipping Service
Pros
  • Cheap cute trendy clothes
  • Fair prices
Cons
  • No customer service
  • Bad delivery bad tracking
Reason of review
Problem with delivery
Loss
$64
Preferred solution
Deliver product or service ordered
Tags
  • Custiomer Complaints
  • This Is My First Time Ordering
  • Please Answer My Email
  • I Need My Package Please

Romwe - This is bs!

3.0
Details
I have ordered items and put in the wrong address and my package was sent back to the shipper. Then I fixed the address and nothing has came. I tried to get a refund but no money is getting returned
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Review
#1652128 Review #1652128 is a subjective opinion of poster.
Service
Romwe Shipping Service
Pros
  • Nice quality
  • Good prices
Cons
  • No option for faster shipping
  • Takes to long
  • Money problem
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Full refund
Tags
  • Full Refund
  • This Is My First Time Ordering
  • Please Answer My Email

Romwe - I want to cancel my order please and get my money back

I want to cancel my order and get my money back! Please
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Review
#1646469 Review #1646469 is a subjective opinion of poster.
Service
Romwe Shipping Service
Cons
  • Want my money back
Reason of review
Return, Exchange or Cancellation Policy
Loss
$76
Preferred solution
Full refund
Tags
  • Romwe Messenger Romwe Chat

Romwe - Where is my package???

Romwe - Where is my package???
I ordered something on august 18th, and it still had not arrived. I have not received an order confirmation or a shipping confirmation for the order. The money came out of my account, I have the PayPal receipt. I want my package please.
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Review
#1646093 Review #1646093 is a subjective opinion of poster.
Service
Romwe Shipping Service
Pros
  • Idk
Cons
  • Did not receive my items
Reason of review
Problem with delivery
Loss
$25
Preferred solution
Let the company propose a solution
Tags
  • UGH
  • Scam

Romwe - Why is it taking so long

i ordered 2 shirts from your website 2 weeks ago and it said 4-6 business days, and when i checked the tracking it said it was in my area but said “insufficient address”.
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Review
#1645910 Review #1645910 is a subjective opinion of poster.
Service
Romwe Shipping Service
Pros
  • Clothes
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Deliver product or service ordered
Tags
  • This Is My First Time Ordering

Romwe - Shipping address wrong

I put the right address but i forgot to put my apartment number. Id like to change it or possably a refund
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Review
#1644884 Review #1644884 is a subjective opinion of poster.
Service
Romwe Shipping Service
Pros
  • Clothes look good
Cons
  • Did not receive my items
Reason of review
Problem with delivery
Loss
$72
Preferred solution
Deliver product or service ordered

Romwe - An update on shipping

2.3
Details
Hello, I ordered on August 23 and the package was shipped on the 27th, I have not been updated since and have no idea where my package is . How can we resolve this ??
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Review
#1644880 Review #1644880 is a subjective opinion of poster.
Service
Romwe Shipping Service
Reason of review
Problem with delivery
Loss
$67
Preferred solution
Deliver product or service ordered

Romwe - Refund fees

1.0
Details
i’ve spent 58-60$ for items . they have taken money out of my account for return fees & ive never heard of a return fee in my life . i am beyond pissed & i want my money BACK NOW ! or i’m suing i dot care .
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Review
#1644299 Review #1644299 is a subjective opinion of poster.
Service
Romwe Shipping Service
Pros
  • Easy to find product
Cons
  • Return fees
Reason of review
Return, Exchange or Cancellation Policy
Loss
$72
Preferred solution
Full refund
Tags
  • Delivery Takes Too Long

Contact Romwe Customer Service

Mailing Address:
Romwe, Inc.
345 N. Baldwin Park Blvd
City Of Industry, California 91746
United States
All Romwe Contacts

Romwe - Awaiting my package

1.0
Details
I ordered dresses over 2weeks ago and I still have not received it.Not even an update on it
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Review
#1643927 Review #1643927 is a subjective opinion of poster.
Service
Romwe Shipping Service
Pros
  • Waiting for delivery
Reason of review
Order processing issue
Loss
$20
Preferred solution
Full refund