Went back and forth for days with Kelly in customer service, her lack of professionalism was just as bad as their tracking excuses. Spend over $200 just to be told by usps and Kelly that their couriers have lessened so they have no one to take all these orders out.
How is it that an ok excuse? Like tf you mean you didnt expect orders of this size to come upon your business. Tf you mean you dont know who is holding all these packages. Guess what guys the links their sending you aren even real usps.
They are from the *** courier who is refusing to communicate with the United States postal service. Bro this is the most pathetic excuse for a company. How is it that you can send out something that I paid for and then tell me you will credit my account 1 full *** dollar for my money wasted... yeah 100 points they offered me for no package/items.
A *** dollar like come the *** on. Im so insulted.
User's recommendation: Don’t waste your damn *** time or $.
Monetary Loss: $208.
Preferred solution: Deliver product or service ordered.
Romwe Pros: Good prcie.
Romwe Cons: Bad service, Never enough in stock.
Location: Littleton, Colorado