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I placed an order in the month of June. Shortly after I canceled it that same day.
It said my order was successfully refunded so I expected to see my money back in my account within the next few days. I got an email saying that it was successful so I waited. They did return my money but not even an hour past when they took it right back out. I thought maybe they made a mistake and wasnt able to process the cancellation in my order so I waited till the date when it was supposedly gonna be delivered and I didnt get my money back or the order.
They kept my money. I tried to contact romwe but I got no reply.
I dont work my butt off just so I can get my money taken like that. I need some justice especially right now that I dont have a job due to COVID and I am in desperate need of money!
User's recommendation: They’re a scam!
Monetary Loss: $60.
Preferred solution: Full refund.
Romwe Cons: Horrible customer service, Never received my refund.